We are the Milestone Learning & Performance team!

Located in areas all over the world, the Learning & Performance team works with Milestone’s product developers, product marketers, feature teams, and technical writers to ensure our training content and materials are accurate, easy to understand, and support the understanding and usability of Milestone products We also work together to make sure our training tools are available when products/features are released, so our partners have everything they need to utilize what’s available!

We align with our Technical Support teams, Sales teams, and Regional Marketing teams to make sure we know what our partners are saying, and that we are aware of what they need. These needs are always changing, and it is important to understand, as a global department, it is not always “one size fits all”. Each region is different, and we are committed to recognizing this, and doing our best to make sure we accommodate our global footprint.

Our mission is to empower the people of the Milestone community to perform on-the-job by growing their expertise in designing, implementing, and managing Milestone solutions. We believe we owe it to our partners and customers to support them the best way we know how, and the Learning & Performance team is equipped with the knowledge, skills, experience, and passion to deliver training and certification options to help our partners be successful and build strong relationships with their customers.

We recently won 2 Silver awards in the prestigious Brandon Hall Group’s Excellence in Learning Awards program, which further validates that our training programs truly lead the industry!

  • Best Certification Program for our Training & Certification Program. This is an important validation that our certification program is truly world class.
  • Best Advance in Competencies and Skill Development for our Learning & Performance Program.

This award speaks to the high degree of instructional quality found in our entire Learning & Performance Program, including our classes, eLearning, and certifications. These awards also place us in some very respectable company with organizations that are much bigger than we are. Other winners in our categories include: Google, KPMG, the World Bank, Capgemini, Royal Dutch Shell, Accenture, SAP, Boeing, and Ernst & Young.

The Milestone Learning & Performance team continues to make sure our partners have every tool available to them to make working with Milestone products easy and profitable. If you every have any questions or concerns, please reach out to us.