Start by Entering a Name or Email

Enter Name

There may be duplicate/multiple accounts for that name

Some of these duplicates may already be marked for deletion

Use the Timestamp and the SF ID 18 to Investigate Further

Look at the timestamp under Additional Information to see when account was last accessed:

Use the SF ID 18 to lookup the corresponding BlueVolt account:

Over in BlueVolt, use the SF ID 18 to lookup the corresponding account