Instructor Led Classes

The Instructor-led classes are in depth training through hands-on exercises combined with dialogue and knowledge sharing.

Milestone Solution Design

This two-day instructor-led training introduces Operators, Investigators, and Supervisors to XProtect® Smart Client in realistic scenarios. The class consists of a series of hands-on exercises where students practice viewing live video, searching and exporting recorded video, and configuring XProtect Smart Client.

View the Milestone Solution Design training class agenda here.  
See More Class Schedule

2 days
Target Audience

Operators responsible for viewing live video. Investigators responsible for searching, reviewing, and exporting recorded video. Supervisors responsible for configuring XProtect Smart Client views.

Content Areas Covered
  • Work with cameras and views
  • Explore PTZ and fisheye cameras
  • Apply bookmarks and privacy masks
  • View recorded video with independent playback
  • Monitor a site with maps and alarms
  • Review an incident with playback and evidence lock
  • Use Smart Map to monitor multiple sites
  • Export video in MKV and AVI formats and create a PDF report
  • Explore Smart Search
  • Export video in XProtect format
  • View video in XProtect Smart Client Player
  • Manage views and groups

This class is available in-person or online.

Online Technical Requirements
  • Internet access
  • 1Mbit/s available download and upload bandwidth
  • Internet latency of 900 or less (700 or less is recommended)
  • Headset or speakers (microphone not required)
  • 17-inch monitor or larger
  • Internet browser

Milestone Technical Configuration Level 1

This three-day instructor-led training introduces students to real-life scenarios that use core features of the Milestone XProtect® Corporate VMS. During this class, students will complete hands-on exercises to install and configure an XProtect Corporate VMS installation. Step-by-step instructions and a professional facilitator will guide students as they configure the XProtect Corporate VMS to meet customer business needs. A final class project allows students to practice and demonstrate their skills in a more independent environment, but with continued support from the facilitator.

View the Milestone Technical Configuration Level 1 training workshop agenda here.  
See More Class Schedule

3 days
Target Audience

Field technicians who are responsible for installing and configuring video surveillance systems are encouraged to attend this class.

Recommended Milestone eLearning

It is strongly recommended that you review eLearning courses prior to taking TC1 in order to be successful with the hands-on exercises and class discussions. These eLearning courses cover fundamental knowledge and skills with cameras, networks, and storage devices.

The TC1 Pre-Class Coursework provides essential knowledge to review before taking the TC1 class. The Integration Technician training track provides valuable information and explores topics from the TC1 class even further. Please see the eLearning Courses section of the Milestone Partner Learning Portal.

Content Areas Covered
  • System Components Overview
  • Configure the Network and Server to Support the Customer’s Requirements
  • Install Milestone VMS Components
  • Configure the Acme Retail HQ Recording and Storage Settings
  • Add Devices to the Acme Retail HQ Recording Server
  • Configure Hardware and Devices
  • Rules introduction
  • Configure and Use Events
  • Configure a Smart Wall
  • Configure Roles and Users
  • Define alarms
  • System Options, System Monitoring, and Log Files
  • Install and Configure the Acme Retail HQ XProtect Mobile Server
  • XProtect Server Service/Upgrade/Expansion Proficiencies
  • Milestone Deployment Assistant

This class is not required prior to taking the Milestone Certified Integration Technician (MCIT) certification assessment but is recommended as preparation. We also recommend reviewing the MCIT Study Guide which provides insight into the knowledge and skills required and how to best prepare for the Milestone Certified Integration Technician (MCIT) online assessment.

This class is available in-person or online.

Online Technical Requirements
  • Internet access
  • 1Mbit/s available download and upload bandwidth
  • Low latency (high-latency satellite internet not recommended)
  • Headset or speakers (microphone not required)
  • 17-inch monitor or larger.
  • Internet browser

Milestone Technical Configuration Level 2

This three-day instructor-led training introduces students to real-life scenarios that use advanced features of the Milestone XProtect® Corporate VMS. During this class, students will complete hands-on exercises to expand an existing XProtect Corporate VMS installation. Students will be introduced to tools and techniques which streamline deployment, automate tasks, and enable advanced configuration and maintenance. Students will gain skills in handling challenging scenarios and complex business needs.

View the Milestone Technical Configuration Level 2 workshop agenda here.  
See More Class Schedule

3 days
Target Audience

Milestone Certified Integration Technicians (MCITs) who are responsible for installing and configuring advanced features in high-complexity, video surveillance systems are encouraged to attend this class.

REQUIREMENT: A current Milestone Certified Integration Technician (MCIT) certification is required before taking this class.

Content Areas Covered
  • Prepare the network and management servers for failover clustering
  • Install management servers and configure failover cluster
  • Install clients and recording servers
  • Add hardware via scripting and configure recording server failover
  • Perform advanced device configuration
  • Implement advanced role-based security
  • Optimize XProtect® Smart Client login, startup, and navigation
  • Configure advanced system behaviors
  • Unify primary and remote sites using Milestone Federated ArchitectureTM
  • Perform VMS maintenance

This class is not required prior to taking the Milestone Certified Integration Engineer (MCIE) online certification assessment but is recommended as preparation. We also recommend reviewing the MCIE Study Guide which provides insight into the knowledge and skills required and how to best prepare for the Milestone Certified Integration Engineer (MCIE) online assessment.

This class is available in-person or online.

Online Technical Requirements
  • Internet access
  • 1Mbit/s available download and upload bandwidth
  • Internet latency of 900 or less (700 or less is recommended)
  • Headset or speakers (microphone not required)
  • 17-inch monitor or larger
  • Internet browser

Smart Client Skills

This two-day online instructor-led training introduces Operators, Investigators, and Supervisors to XProtect® Smart Client in realistic scenarios. The workshop consists of a series of hands-on exercises where learners practice viewing live video, searching and exporting recorded video, and configuring XProtect Smart Client.

View the Smart Client Skills workshop agenda here.  
See More Class Schedule

2 days
Target Audience

Operators responsible for viewing live video. Investigators searching, reviewing, and exporting recorded video. Supervisors responsible for configuring Smart Client views.

Content Areas Covered
  • Signing in to XProtect Smart Client
  • Working with cameras and views
  • Lifting privacy masks
  • Monitoring a site with maps and alarms
  • Using Smart map to monitor multiple sites
  • Searching and exporting recorded video
  • Exporting from multiple cameras
  • Creating and managing views and view groups
  • Setting up advanced views
  • Creating Smart Maps

This training workshop is available in-person or online! Contact your local Learning & Performance team for more information.

Online Technical Requirements
  • Internet access
  • 1Mbit/s available download and upload bandwidth
  • Internet latency of 900 or less (700 or less is recommended)
  • Headset or speakers (microphone not required)
  • 17-inch monitor or larger
  • Internet browser
sdtc1tc2sc