Instructor Led Classes

The Instructor-led classes are in depth training through hands-on exercises combined with dialogue and knowledge sharing.

Milestone Solution Design

The Milestone Solution Design class uses a combination of online tools and cloud labs to help you learn how to design a Milestone XProtect® VMS to specifications. During the class, you will play the role of a solution designer for a Video Management Solution (VMS) integration company called Techsmart.

This class provides attendees with the knowledge and skills to design Milestone XProtect VMS surveillance systems that effectively support customers’ surveillance objectives. This class is designed to empower our partners to use Milestone design resources to consistently meet their customers’ needs and exceed their expectations.

A professional facilitator guides attendees and provides topical expertise as well as Milestone best practices.

Attending this workshop helps prepare you to take the Milestone Certified Design Engineer (MCDE) online assessment.

View the Milestone Solution Design training class agenda here.  
See More Class Schedule

2 days
Target Audience

The target audience includes security and surveillance professionals who have the direct responsibility to design Milestone surveillance systems, as well as technical sales professionals who want to better understand and position the Milestone Advanced platform to their customers.

This training workshop is not required prior to taking the Milestone Certified Design Engineer (MCDE) online certification assessment but is recommended as preparation. For learners looking to earn the MCDE online assessment after attending class, we recommend first reviewing the MCDE Study Guide, as it provides insight into the knowledge and skills required and how to best prepare for the certification assessment.

Class Learning Objectives
By the end of this class, you will be able to:
  • Collect a customer’s surveillance objectives by asking design related questions and translate them into technical design requirements.
  • Create design specifications by recognizing Milestone hardware components, design installation types and software product capabilities.
  • Produce hardware calculations using Milestone design tools to see a full list of hardware recom¬mendations for a desired solution design.
  • Complete the solution design process and submit a winning bid to your customer by accessing Milestone design support resources.

This training workshop is available in-person or online! Contact your local Learning & Performance team for more information.

Online Technical Requirements
  • Internet access
  • 1Mbit/s available download and upload bandwidth
  • Low latency (high-latency satellite internet not recommended)
  • Headset or speakers to hear the instructor (a microphone is recommended)
  • The Firefox internet browser is NOT supported. Use another browser such as Chrome or Edge.

Milestone Technical Configuration Level 1

This three-day training workshop is designed to develop participant ability to install and configure moderately complex XProtect VMS installations.

The workshop consists of a series of hands-on exercises where learners practice configuring the XProtect Corporate VMS to specifications from realistic scenarios. Step-by-step instructions and a professional facilitator guide the learners as they configure systems according to sample specifications.

A final project allows learners to practice and demonstrate their skills in a more independent environment, but with continued support from the facilitator.

Participants leave with a detailed sequential checklist and annotated notes to help transfer their knowledge to the field.

View the Milestone Technical Configuration Level 1 training workshop agenda here.  
See More Class Schedule

3 days
Target Audience

Field technicians who are responsible for installing and configuring Milestone’s VMS product line of video surveillance systems.

Prerequisites

Participants should have fundamental knowledge and skills with cameras, networks, and storage devices, as well as with installing and configuring the XProtect Smart Client. To be successful in this workshop, you should first complete the following:

  1. Milestone Technical Configuration Level 1 Pre-workshop orientation
  2. Milestone Integration Technician training track

Training Track information is available in the eLearning section of the Milestone Partner Learning Portal.

Content Areas Covered
  • System Components Overview
  • Configure the Network and Server to Support the Customer’s Requirements
  • Install Milestone VMS Components
  • Configure the Acme Retail HQ Recording and Storage Settings
  • Add Devices to the Acme Retail HQ Recording Server
  • Configure Hardware and Devices
  • Rules introduction
  • Configure and Use Events
  • Configure a Smart Wall
  • Configure Roles and Users
  • Define alarms
  • System Options, System Monitoring, and Log Files
  • Install and Configure the Acme Retail HQ XProtect Mobile Server
  • XProtect Server Service/Upgrade/Expansion Proficiencies
  • Milestone Deployment Assistant

This training workshop is not required prior to taking the Milestone Certified Integration Technician (MCIT) online certification assessment but is recommended as preparation.

*For learners looking to earn the MCIT online assessment after attending class, we recommend first reviewing the MCIT Study Guide, as it provides insight into the knowledge and skills required and how to best prepare for the certification assessment.

This training workshop is also available online! Contact your local Learning & Performance team for more information.

Online Technical Requirements
  • Internet access
  • 1Mbit/s available download and upload bandwidth
  • Low latency (high-latency satellite internet not recommended)
  • Headset or speakers to hear the instructor (a microphone is recommended)
  • The Firefox internet browser is NOT supported. Use another browser such as Chrome or Edge.

Milestone Technical Configuration Level 2

This three-day online instructor-led training is designed to develop a participant’s ability to install and configure complex XProtect VMS installations and help prepare them for the Milestone Certified Installation Engineer (MCIE) certificate. This class takes participants through scenarios that includes a full deployment of XProtect® Corporate VMS across a distributed multi-site domain network for better practical understanding.

Participants will deploy a distributed, XProtect Corporate VMS installation by completing hands-on lab exercises. They will be introduced to various tools and techniques that streamline deployment, help automate tasks, and enable them to perform more advanced configuration and maintenance tasks.

View the Milestone Technical Configuration Level 2 workshop agenda here.  
See More Class Schedule

3 days
Target Audience

Milestone Certified Integration Technicians responsible for installing and configuring advanced features of Milestone XProtect VMS for high-complexity surveillance systems.

Very important! Please note

An active MCIT certification is required to attend this class.

Content Areas Covered
  • Work with domains, domain trusts, and Active Directory users and groups
  • Install Management Servers and configure failover cluster
  • Install clients and recording servers
  • Perform advanced device management
  • Implement advanced role-based security
  • Configure advanced system behaviors and complex rules
  • Unify primary and remote sites using Milestone Federated Architecture (MFA)
  • Perform VMS maintenance

This training workshop is not required prior to taking the Milestone Certified Integration Engineer (MCIE) online certification assessment but is recommended as preparation.

*For learners looking to earn the MCIE online assessment after attending class, we recommend first reviewing the MCIE Study Guide, as it provides insight into the knowledge and skills required and how to best prepare for the certification assessment.

This training workshop is available in-person or online! Contact your local Learning & Performance team for more information.

Online Technical Requirements
  • Internet access
  • 1Mbit/s available download and upload bandwidth
  • Internet latency of 900 or less (700 or less is recommended)
  • Headset or speakers (microphone not required)
  • 17-inch monitor or larger
  • Internet browser

Smart Client Skills

This two-day online instructor-led training introduces Operators, Investigators, and Supervisors to XProtect® Smart Client in realistic scenarios. The workshop consists of a series of hands-on exercises where learners practice viewing live video, searching and exporting recorded video, and configuring XProtect Smart Client.

View the Smart Client Skills workshop agenda here.  
See More Class Schedule

2 days
Target Audience

Operators responsible for viewing live video. Investigators searching, reviewing, and exporting recorded video. Supervisors responsible for configuring Smart Client views.

Content Areas Covered
  • Signing in to XProtect Smart Client
  • Working with cameras and views
  • Lifting privacy masks
  • Monitoring a site with maps and alarms
  • Using Smart map to monitor multiple sites
  • Searching and exporting recorded video
  • Exporting from multiple cameras
  • Creating and managing views and view groups
  • Setting up advanced views
  • Creating Smart Maps

This training workshop is available in-person or online! Contact your local Learning & Performance team for more information.

Online Technical Requirements
  • Internet access
  • 1Mbit/s available download and upload bandwidth
  • Internet latency of 900 or less (700 or less is recommended)
  • Headset or speakers (microphone not required)
  • 17-inch monitor or larger
  • Internet browser
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